|Services | The Project | Thursday, 04 June 2009 19:45|
As a value added to our design and programming services, we offer technology coaching, live web training, and strategic plans for social networking and marketing.
You have tech questions or problems, and we have answers. We want to serve you. We will schedule a time to "virtually" sit down and teach you using the power of the world-wide web.
In our online sessions, you’ll bring us your wish list of tech issues and we'll show you how to solve them. We can work directly on your computer while we both watch our shared screen, or we can work on our computer if you’d prefer. Either way, we’ll both see the same screen, and either one of us can control the mouse and keyboard.
We will go at your pace. We will help you understand. We can control the mouse or keyboard or you can do it yourself while we explain. It’s just like sitting down together at one computer and sharing a keyboard and mouse.
The goal following your training: your questions should be answered and you should be able to do the skill or perform the task all by yourself. And if you talk on a headset or use a built in microphone (instead of on the phone via conference call), then we can easily record the video and audio of your session, so that you can watch it again later and share the training WITHIN your business or organization.
These sessions are driven by you! We want to answer your questions, solve your problems, and eliminate your technology headaches. It’s about you telling us what you want to know, or what you want fixed in your technology world.
This is how it works:
1. After you sign up, we will contact you (or you can contact us) and we’ll prioritize what you feel are your biggest tech questions that you would like answered. You set the agenda. We will prepare the session and answer your questions. The session is about you and your technology questions and priorities.
2. We’ll plan on a 1-hour session at a time that is good for both of us.
3. We will invite you to a GoToMeeting session. To join the meeting, you’ll visit a website link at the scheduled time and enter the meeting code. It will prompt you to download a small piece of software, but you don’t have to sign up for services, nothing is changed on your computer when the meeting ends. (If you have questions about how this works, security, or anything else, check out the GoToMeeting site.)
4. One of us will call the other, if you own a headset or a mic and speakers — we can talk using an integrated voice-over-IP feature. If you microphone and speakers are built in, we’ll be able to record audio and video of our session.
5. During the meeting, we’ll work through your questions. (You can also come up with new questions throughout the session, but we will cover more ground and be better prepared if we stick to the agenda.) Throughout the session, we can hand off control to one another and can also switch from viewing what’s going on on your computer to viewing mine. This allows us to focus on your issue using your system, but allows me to use my computer if needed.
6. You save time, learn new technology skills, save money, and generally become more technology and web savvy.
|Last Updated on Saturday, 24 April 2010 06:14|